Another monthly beauty box that started out well, but... Well, you know the rest. I'm sad to see Glossy Canada disappear and was hoping they would make a big comeback this year. Unfortunately, it won't be happening any time soon. After a month of payment issues and lack of shipping or tracking updates, Glossy subscribers were sent this email:
A Glossy Goodbye
Dear customers and friends,
We apologize sincerely for the recent lack of communication and are very sorry that we were unable to respond with an announcement sooner.
We want to thank you for being a member of the GLOSSYBOX community. We are so happy that you have chosen to discover beauty with us, as we have immensely enjoyed introducing our favorite products to you. However, sometimes good things must come to an end. Due to various reasons, we regret to inform you that all services for GLOSSYBOX Canada will be suspended from May onwards.
Please find pertinent information about your GLOSSYBOX account below:
- We will not be shipping a May Box. Those who have been charged for the order will be reimbursed.
- We are in the process of reimbursing members with fixed-term subscriptions (for example, if you signed up for a 6-month subscription in March) on a pro-rated basis.
Thank you for your support throughout the past year and beyond. We hope you enjoyed your journey with us. We wish you joy and all the best in the future.
If you have any questions or concerns about your GLOSSYBOX account, please do not hesitate to contact our customer service desk at contact@glossybox.ca.
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